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Terms and Conditions

Terms and Conditions 

These Terms and Conditions ("Agreement") govern your use of the products, services, and website provided by Grown Excellence ("Company") based in the United States of America. By accessing or using our products, services, or website, you agree to be bound by these Terms and Conditions. Please read this Agreement carefully before using our services. 

  • Acceptance of Terms By accessing or using any of our products, services, or website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of this Agreement, you must not access or use our services. 
  • Product Information 
    •  The Company provides diamonds and related jewelry products for sale. We strive to provide accurate product information, including descriptions, specifications, and prices. However, we do not warrant that the information on our website is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. 
    • The images of products on our website are for illustrative purposes only. The actual product may vary slightly in appearance, including color and size. 
  • Ordering and Payment  
    • By placing an order with us, you represent that all information provided is accurate, complete, and up-to-date. You agree to pay the full amount for the products ordered, including any applicable taxes, shipping charges, or other fees. 
    • We accept various payment methods, such as credit cards, debit cards, and online payment platforms. By providing your payment information, you authorize us to charge the specified amount for your order. 
  • Shipping and Delivery  
    • We offer shipping services to destinations within the United States and internationally. Delivery times may vary depending on the shipping method chosen and the destination. 
    • The risk of loss or damage to the products passes to you upon our delivery to the shipping carrier. We are not responsible for any delays, losses, or damages caused by the shipping carrier. 
  • Returns and Refunds  
    • We want you to be fully satisfied with your purchase. If you are not satisfied with a product, you may return it within [number of days] from the date of receipt, provided that the product is in its original condition and packaging. 
    • To initiate a return, please contact our customer service department for instructions. You are responsible for the return shipping costs unless the return is due to our error or a defective product. 
    • Once we receive the returned product and verify its condition, we will process a refund within a reasonable timeframe. Refunds will be issued to the original payment method used for the purchase.
       
  • Intellectual Property 
    • All intellectual property rights, including trademarks, copyrights, and trade secrets, associated with our products, services, and website are owned by or licensed to the Company. You agree not to use, reproduce, distribute, or modify any intellectual property without our prior written consent. 
  • Limitation of Liability  
    • To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of our products, services, or website. 
    • In no event shall our total liability exceed the amount paid by you for the specific product or service giving rise to the claim. 
    • Governing Law and Jurisdiction This Agreement shall be governed by and construed in accordance with the laws of the State of New York, United States. Any legal actions or proceedings arising out of or relating to this Agreement shall be brought exclusively in the state or federal courts located within the State of New York. 
  • Amendments to the Agreement We reserve the right to modify, update, or replace these Terms and Conditions at any time without prior notice. The updated version will be effective upon posting on our website. It is your responsibility to review this Agreement periodically for changes. 
  • Severability If any provision of this Agreement is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. 
  • By accessing or using our products, services, or website, you agree to abide by these Terms and Conditions. If you have any questions or concerns regarding this Agreement, please contact us through the appropriate channels provided on our website.